About Us

It's All in the Difference

For more than 20 years, Willowbank Plumbing & Drains has been a trusted name for plumbing and drainage work across Willowbank, Ipswich, and the wider Gold Coast and Brisbane region. We set out to give local homeowners and business owners a straightforward alternative to unreliable trades, and that same mission still drives every job we take on today. Whether you're near Willowbank Raceway or tucked away on a quiet acreage property, our licensed plumbers turn up on time, fully equipped, and ready to sort the problem properly the first time.

What sets us apart isn't only our tools, it's our promise. Every quote is fixed upfront before we lift a spanner, so you're never caught out by hidden costs once the job is finished. Our Tidy Tradie guarantee means we treat your home with the same respect we'd want shown to our own, cleaning up thoroughly after every visit, and every repair is backed by a lifetime workmanship guarantee for genuine peace of mind.

  • Blocked drain clearing and CCTV drain inspections
  • Pipe relining and trenchless pipe restoration
  • Stormwater drainage and sewer line repairs
  • Leak detection and general plumbing repairs
    Why Trust Willowbank Plumbing & Drains

    Expertise You Can Count On

    With two decades of hands-on experience fixing blocked drains, repairing burst pipes, and installing new fixtures throughout Willowbank and the greater Ipswich area, our team has seen almost every plumbing problem a home or business can throw at us. We pair old-fashioned reliability with modern techniques, including CCTV drain inspections and high-pressure water jetting, to find the root cause quickly rather than just treating the symptoms.

    Expertise You Can Count On

    Family-Safe Workmanship

    We treat every home like our own, working carefully around family and pets and leaving your property safe and secure once we're done.

    Highly Recommended Locally

    Word of mouth from happy homeowners across Ipswich and Brisbane is how we've grown, and we work hard to keep every referral coming.

    Honest, Upfront Pricing

    You'll always know the cost before we start, with fixed pricing and no surprise call-out fees or hidden extras added later.

    Licensed & Local Plumbers

    Our fully licensed team lives and works across Ipswich and Brisbane, so we understand the local pipes, soil, and drainage challenges firsthand.

    A Message From Our Founder

    Built On Honest Values

    Sam Proctor

    Sam Proctor

    Founder

    I started Willowbank Plumbing & Drains because I kept hearing the same frustrations from families and business owners across Ipswich, tradespeople who didn't turn up, quotes that ballooned once the job began, and repairs that didn't last. I wanted to build something different, a plumbing business built on straight answers and fair pricing.

    Two decades on, that same philosophy guides every plumber who wears our uniform. Whether we're clearing a blocked drain in Willowbank or relining a sewer pipe across Brisbane, we treat every customer the way we'd want to be treated ourselves.

    Our Promise

    We stand behind every job with a lifetime workmanship guarantee, because quality plumbing shouldn't come with an expiry date.

    Our Approach

    We combine genuine care with proven techniques, from leak detection to pipe relining, so problems get solved properly rather than patched over.

    Why Choose Us

    Trusted, Reliable & Insured

    Choosing a plumber is about more than fixing today's problem, it's about trusting someone in your home or business. That's why local homeowners and business owners across Willowbank and Ipswich choose Willowbank Plumbing & Drains for everything from emergency pipe repairs to full drainage system upgrades. Get in touch with our friendly team today to see why we're the trusted choice for local properties.

    Customer-First Service

    We listen to your concerns and explain every option clearly, so you're always making an informed decision.

    Modern Tools & Techniques

    From robotic junction cutting to nitrogen pressure testing, we invest in equipment that gets the job done faster and with less mess.

    Complete Plumbing & Drainage Care

    From blocked drains and stormwater issues to toilet repairs and tap maintenance, we handle it all under one roof.

    Backed By A Lifetime Guarantee

    Every repair and installation is covered by our lifetime workmanship guarantee, giving you lasting confidence in our work.